Where every enquiry goes

Transcript

Stay chill. Someone fills in the form on your website. Here's where their enquiry goes, what's checked first, and why none get lost.

Every form is checked before anything arrives. A bot that fills in the hidden trap field is quietly dropped. A forged or expired form is refused. More than five sends from one visitor in ten minutes are held off. And a real enquiry arrives.

Then each enquiry goes where you need it. It's saved in Submissions, emailed to you, and added to a list only if you choose. And the visitor sees your thank-you message, or a page of your website.

Here's the real thing. Every enquiry from your website lands in Enquiries, under Submissions.

Notifications email you the moment one arrives.

Or get one summary a day, at the hour you pick.

Settings choose what the visitor sees after sending: your message, or a page of your website.

And Spam protection lists the checks every enquiry passes: a hidden trap field, a signed form link, and a limit for each visitor.

Every enquiry is kept in Submissions, whether or not you're emailed. Notifications only go to addresses you've verified, so your form can't be used to email strangers. And bots are stopped before they reach you.

That's where every enquiry goes: checked first, kept, and sent to you. Next up: see how your shop works, from products to orders. Don't freeze up!