FAQ
Everything you want to know before you hit send.
Domains, verification, pricing, the law: the real answers, in plain language, no sales pitch attached.
99.6% deliverability across the network
4 sending domains included free with every plan
Triple Verified PLUS before every send
GETTING STARTED
Up and sending, fast.
No DNS, no design step, no waiting on IT. Here's what signing up actually involves.
See how it worksSigning up and sending your first campaign.
How do I get started with Yeti Outreach?
Sign up, add your brand colors and logo, and your first four sending domains start setup automatically. Setup happens fast and is handled automatically.
Do I need my own domain or any technical setup?
No. We register, authenticate and host your sending domains for you, so you never touch a DNS record. Read how sending domains work.
How fast can I send my first campaign?
Your sending domains start earning volume right away, and setup is handled automatically, so there's no DNS or IT to wait on. The Email Campaign Generator builds the email itself from a one-line brief, so there's no design step to wait on.
Can I import my existing list?
Yes. Upload any spreadsheet and the importer maps your columns to fields automatically, resuming an interrupted upload right where it stopped. More on lists and imports.
What if I don't want to write the email myself?
Tell the Email Campaign Generator your offer, audience and tone, and it hands back a complete HTML email in your brand: hero, sections, offer band, proof and footer included.
Can your team run campaigns for me instead?
Yes. Done-For-You puts a dedicated strategist and creative team on your account, building and sending your campaigns while you approve the direction. See Done For You.
Is there a learning curve to the platform?
The drag-and-drop builder and the AI content generator mean most customers send their first campaign without any training. If you want a hand, Yeti Support puts a dedicated expert on a call with you.
What happens right after I sign up?
Your account, domains and verification start setting up immediately, and you can build your first campaign while that finishes in the background. Nothing in setup requires leaving the dashboard.
SENDING AND DELIVERABILITY
Domains, pace and the inbox.
How the deliverability system actually works.
How many sending domains do I get?
Every plan includes four sending domains free, fully authenticated and hosted for you. Add more one at a time as you grow. Read about sending domains.
Do I have to manage how my domains build reputation?
No. New domains earn their sending volume gradually across six layers working together: Sender Shield, ISP Intelligence, Frequency Governor, Auto-Scale, Ghost Sweeper and Anti-Starvation Routing. You never configure any of it.
Will my emails actually reach the inbox?
We maximize your odds with every piece of the system working together: authenticated domains, verified lists, a natural sending pace and 24/7 monitoring. We deliver 99.6% of mail across the network; nobody can guarantee inbox placement, but this is the best odds in the game.
What does Triple Verified PLUS actually check?
Every address is checked against its own mail server before it enters a campaign, not just checked for spelling, and your list is cleaned again immediately before every send. Dead mailboxes and addresses that have complained anywhere on the platform never go out.
Does Yeti Outreach handle cold email as well as warm email?
Yes, both run on one platform, with the same domain authentication, verification and monitoring behind every send. Compare Yeti Outreach.
What happens if my sender reputation drops?
Delivery is monitored 24/7 and issues are caught in real time. On Self-Serve the system flags it and you act; on Done-For-You, our team resolves it the same day.
Does my sending pace change by inbox provider?
Yes. Gmail, Microsoft, Yahoo and the rest each get their own sending rate, adjusted from how that provider is responding right now. More on deliverability.
Could sending emails put my main website at risk?
No. Landing pages live on your sending domain, not your brand's main domain, so your website never takes on sending reputation risk.
PRICING AND CREDITS
One pool of credits, no surprises.
Sends, list cleaning and AI content draw from the same pool, so there's one number to watch.
See the plansPlans, credits and contracts, in plain terms.
How does pricing actually work?
Plans start at $89/month and scale by credits, which cover sends, list cleaning and AI content from one pool. See plans.
What is a credit, exactly?
One credit sends one email, and address checks and AI writing draw from that same pool, so there's one number to watch. Each sending domain runs on roughly 2,000 credits a month.
Do extra sending domains cost more?
Your first four domains are included free on every plan. Add more one at a time as you grow, drawn from your plan's credits.
Is there a limit on lists or campaigns I can run?
No. Every plan sends and stores as much as you need; only sending and AI usage draw down credits.
Am I locked into a contract?
Plans run month to month, so you can change or cancel anytime from your account.
What's the difference between Self-Serve and Done-For-You?
Self-Serve gives you the full platform to run yourself; Done-For-You puts our strategist and creative team on your account to build and send it all. Want help without going fully managed? Yeti Support puts a dedicated expert on your account for $249/month.
YOUR DATA AND THE LAW
Compliant by default.
Consent, unsubscribes and the law in the United States.
Do you follow U.S. email law?
Yes. Every campaign is built to meet the CAN-SPAM Act: honest headers and subject lines, a physical address and a working opt-out.
How fast do unsubscribes get honored?
Opt-outs are processed well inside the 10 business days CAN-SPAM requires; most clear automatically within minutes.
Can I only email people who opted in?
We strongly recommend sending to people who've given you a reason to hear from them, and every address is verified at the mailbox before it's allowed into a campaign.
What happens to my list and data?
Your lists and campaign data belong to you and live inside your own account, visible only under your brand.
Do your sign-up forms meet legal requirements?
Yes. Forms follow your brand and are protected against automated sign-ups, so every subscriber you collect is a real person who asked to hear from you. See sign-up forms.
Where can I learn more about email law for my business?
Our guide covers CAN-SPAM and email marketing rules across the United States in plain language. Read the guide.
Ready to stop guessing and start sending?
Four sending domains, verified lists and 24/7 monitoring, included from day one.
Get started free